Privacy Policy
The www.countryisp.com website (this “Site”) and the CountryISP service are provided by C & G Discounts Co. (“CountryISP,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and disclose personal information through www.countryisp.com (“Site”) and CountryISP services. By using our Site or services, you agree to the practices outlined here.
1. Information Collection & Use
We collect personal data such as names, contact details, billing information, and device data when you:
- Register or place an order.
- Submit inquiries or sign up for updates.
- Interact with our Site, where we track user activity via cookies and analytics tools.
- Use location-based services, including emergency and navigation features.
This information helps us improve our services, process transactions, communicate with customers, and provide relevant marketing.
2. Information Sharing
We do not sell, rent, or trade personal data. However, we may share information with:
- Service providers for billing, shipping, and payment processing.
- Law enforcement or legal entities when required.
- Affiliated companies for marketing purposes.
- Third parties in the event of mergers or acquisitions.
3. Cookies & Tracking Technologies
We use cookies to enhance user experience and track website performance. You can adjust browser settings to disable cookies, but some features may be limited. California residents may opt out of tracking via the “Do Not Sell or Share My Personal Information” link.
4. Security Measures
We implement security protocols, including SSL encryption, to protect personal data. However, online transmissions are not completely secure, and we encourage users to take precautions when sharing information.
5. Children’s Privacy
We do not knowingly collect data from individuals under 18 without parental consent. Unauthorized accounts may be terminated.
6. User Preferences & Opt-Out
Users can update, correct, or delete their personal information, as well as opt out of promotional emails and texts via account settings or by contacting customer service.
For inquiries, contact C & G Discounts Co. at (888) 799-4477 or write to:
1728 NE Miami Gardens Dr, Suite 503, Miami, FL 33179.
7. California Residents
Under the California Consumer Privacy Act (CCPA), California residents have specific privacy rights, including the ability to opt out of the sale or sharing of personal information. We provide a “Do Not Sell or Share My Personal Information” link on our website and apps for this purpose.
Selling and Sharing of Personal Information
The CCPA defines “selling” as exchanging personal data for value and “sharing” as providing it for cross-context behavioral advertising. While some of our activities may fall under these definitions, certain disclosures—such as those to service providers—are not classified as selling or sharing.
Global Privacy Control (GPC)
We support Global Privacy Control (GPC), which allows users to set a “Do Not Sell or Share” preference at the browser level. If your GPC-enabled browser sends this signal, we will automatically honor it and opt you out of personal data sales.
Data Collection and Retention
We collect and use personal information as outlined in this policy. Data is retained only as necessary for business, legal, or security purposes. We do not knowingly process the personal information of California residents under 18 without parental consent.
| Categories of Personal Information | Sources of Personal Information | Purpose of Use | Third Parties Receiving Disclosures | Third Parties for Sales or Sharing |
|---|---|---|---|---|
| Identifiers (e.g., name, email, phone number, payment details, device information) | Directly from you via account creation, transactions, and interactions |
- Manage accounts and verify identity - Process transactions and payments - Provide personalized services - Enhance security and detect fraud - Comply with legal obligations |
- Service providers and contractors - Credit bureaus and financial institutions - Affiliates - Fraud prevention entities - Government authorities |
Analytics, marketing, and advertising partners |
| Commercial and transactional information | From you and retail partners during purchases | Enhance customer experience and marketing efforts | Service providers, contractors, and affiliates | Analytics, marketing, and advertising partners |
| Internet activity data (e.g., browsing history, device identifiers, cookies) | From your browser or device interactions with our website and ads | Improve services, marketing, and user experience | Service providers, contractors, and affiliates | Analytics, marketing, and advertising partners |
| Inferences about preferences and characteristics | Derived from collected data and third-party sources | Tailor services and marketing efforts | Marketing and advertising service providers | Analytics, marketing, and advertising partners |
| Sensitive personal information (e.g., log-in credentials) | Provided during account setup or purchases | Secure transactions, authentication, and account management | Service providers and contractors with confidentiality obligations | None |
| Customer service interactions (e.g., call recordings, correspondence) | Collected during communication with customer support | Quality assurance, training, and customer support | Government authorities if required by law | None |
| Device-provided data (e.g., images, videos, audio files) | Collected during customer service interactions | Provide support and troubleshoot issues | Service providers and contractors | None |
| Employment-related information (e.g., resumes, cover letters) | Provided during job application process | Recruitment and HR purposes | Service providers and contractors | None |
| Geolocation data (e.g., ZIP code, IP address) | From account setup and device interactions | Enhance services and provide relevant marketing | Service providers, contractors, and affiliates | Analytics, marketing, and advertising partners |
Sensitive Personal Information
California residents have the right to limit the use of their sensitive personal information as defined under the CCPA. CountryISP only collects and processes this data with user consent and strictly for purposes allowed under the CCPA. Additionally, CountryISP does not use sensitive personal information to infer user characteristics.
Privacy Rights for California Residents
California residents have several rights regarding their personal information, including:
- Access: The right to know what personal data we collect, its sources, and how we use or share it.
- Deletion: The right to request deletion, subject to legal or security-related exceptions.
- Correction: The right to correct inaccurate personal data.
- Opt-out: The right to opt out of the sale or sharing of personal information via the Do Not Sell or Share link on our website.
- Non-discrimination: The right to equal service regardless of privacy choices.
How to Exercise Your Rights
To manage your personal data:
- Account holders can update their data through their account portal.
- Contact Customer Care at (888) 799-4477 for changes that cannot be made online.
- Submit a formal personal data request.
Authorized agents may act on behalf of users but must verify their identity before requests are processed.
Verification Process
Before fulfilling a request, CountryISP must verify your identity using provided information, government ID, or two-step verification. If identity verification is unsuccessful, the request may be denied.
Policy Updates
CountryISP may update this policy periodically. Continued use of our services implies acceptance of any revisions. Users will be notified of material changes via email, and the latest version will always be available on our website.
